🐐 100% genuine leather
🏎 Strong grip on wet surfaces thanks to the outer sole made of EVA rubber
👡 The sole is approximately 1cm high
👌 Soft and comfortable leather insole
☀ Authentic Greek handmade product - Leather ancient Greek sandals - high-quality slippers
👟 Extremely flexible, comfortable & lightweight
Whether you're looking for a pair of stylish shoes for your summer holidays or comfortable footwear that will make you stand out every day, these leather sandals & slides are the perfect choice! The soft leather straps and soles adapt to the shape of your feet, and your sandals become more and more comfortable the more you wear them.
Emmanuela sandals are handmade in Greece by skilled artisans using traditional techniques that have existed for centuries.
The leather, free of synthetic chemicals, changes color uniformly over time and with wear. Since the manufacturing methods meet the highest standards and are made from genuine leather, you can be sure of their maximum comfort and durability!
Their outer soles made of non-slip EVA rubber offer maximum stability on wet surfaces.
Return Policy
At emmanuela.shoes we respect your right to return the products you purchased, free of charge and without being obliged to inform us of the reason for the return, within 30 calendar days from the date you receive them. In this case, you only bear the direct cost of the shipping fees for returning the products.
Returns are accepted only if the products you wish to return are in the same condition as when you received them, i.e. they have not been used or worn and are in their original packaging, along with the retail receipt or invoice.
In the rare case of receiving a defective, damaged, or different product from what you ordered, please contact us immediately so we can arrange for its free return and replacement.
To avoid inconvenience on your part, it is advisable to carefully check the condition of the items sold and the intactness of their packaging at the time of delivery of your order, in order to identify any visible issues (e.g. damaged goods, wrong item, etc.).
In case of returning items, your refund will be completed within 10 days from the date we receive them. The exact refund time depends on the payment method you chose for your order.
Please contact us before returning any product.
Return procedure:
All our products undergo quality control before being shipped. However, if you encounter any problem and the product you received is defective, you should follow the steps below:
For customers in Greece & Cyprus:
- Contact us at 2391021132 or send us an email at questions@emmanuela.gr
- Place the return form together with the product you wish to return in a secure package.
- Call ACS courier & return the package to the address Emmanuela Alevizopoulou, Gymnasiou 15, 57007, Chalkidona N. Thessaloniki, Greece, with charges to the recipient, i.e. emmanuela.shoes
For customers from the rest of the world
Send the product you wish to return in secure packaging by choosing one of the following addresses, depending on which country you are in.
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Australia
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BA Trading - EZI - Emmanuela
143 Tranquil Drive
Carramar WA 6031
AUSTRALIA
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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BA Trading - EZI - Emmanuela
143 Tranquil Drive
Carramar
WA
6031
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Canada
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EZI - C/O Delivery Net - Emmanuela
45 Mural Street, #3
Richmond Hill ON L4B 1J4
CANADA
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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EZI - C/O Delivery Net - Emmanuela
45 Mural Street, -3
Richmond Hill
Ontario
L4B 1J4
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France
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EZI RETURNS - Emmanuela
70 Avenue Jean Jaurès
Bagnères de Luchon
31110
FRANCE
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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EZI RETURNS - Emmanuela
70 Avenue Jean Jaurès
Bagnères de Luchon
Haute Garonne
31110
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Germany
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Emmanuela - C/o Ezi Returns
Industriestraße 30
21394 Kirchgellersen
Germany
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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Emmanuela - Co Ezi Returns
Industriestraße 30
Kirchgellersen
21394
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Italy
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IFS - Ezi Returns - Emmanuela
Via dell'Industria 58/A
20037 Paderno Dugnano
Milano
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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IFS - Ezi Returns - Emmanuela
Via dell'Industria 58/A
Paderno Dugnano
Milano
20037
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Mexico
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Chronos - EZI - Emmanuela
Calle Dubai 112
Parque industrial Logistik II
79526 Villa de Reyes
San Luis Potosi
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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Chronos - EZI - Emmanuela
Calle Duba 112
Parque industrial Logistik II
Villa de Reyes
San Luis Potosi
79526
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Netherlands
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Parcel NL - Ezi - Emmanuela
Euregioweg 350
7532 SN Enschede
NETHERLANDS
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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Parcel NL - Ezi Returns - Emmanuela
Euregioweg 350
Enschede
7532 SN
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Poland
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Retco - EZI RETURNS - Emmanuela
ul. Parzniewska 18 bud 2
05-800 Pruszków
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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Retco - EZI RETURNS - Emmanuela
ul. Parzniewska 18 bud 2
Pruszków
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05-800
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Portugal
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MULTISOURCE, Lda. - EZI - Emmanuela
Estrada de Santo Antão, 9
IC2 – Pavilion D
2440-901 Batalha
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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MULTISOURCE, Lda. - EZI - Emmanuela
Estrada de Santo Antão, 9
IC2 – Pavilion D
Batalha
2440-901
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Spain
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DEVO - EZI - Emmanuela
Calle Narcis Monturiol 41
29603 Marbella
SPAIN
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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DEVO - EZI - Emmanuela
Calle Narcis Monturiol 41
Marbella
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29603
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UK United Kingdom
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PJW - EZI RETURNS - Emmanuela
Unit 10 Watchmoor Trade Centre
Watchmoor rd
Camberley
Surrey
GU15 3AJ
UNITED KINGDOM
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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PJW - EZI - Emmanuela
Unit 10 Watchmoor Trade Centre
Watchmoor rd
Camberley
Surrey
GU15 3AJ
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United Arab Emirates
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Toil & Tinker - EZI - Emmanuela
Warehouse 11, Al Quoz Industrial Area 1
Al Asayel Street
Dubai
U.A.E.
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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Toil & Tinker - EZI - Emmanuela
Warehouse 11, Al Quoz Industrial Area 1
Al Asayel Street
Dubai
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.
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USA -Florida
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CFS - EZI - Emmanuela
5401 NW 72nd ave
Miami FL 33166-4941
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Full Name:
Street Address line 1:
Street Address line 2:
City:
State / County:
Post / Zip Code:
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CFS - EZI - Emmanuela
5401 NW 72nd ave
Miami
FL
33166-4941
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emmanuela.shoes will either replace the defective product with a new one (depending on stock) or refund your money.
In the case of a replacement, we will need 3-5 working days from the receipt of the return to complete the process and send the new product.
In the case of a refund, it will depend on the payment method used for the original purchase. That is, payment by cash on delivery will be refunded to the bank account you declared in the return form, payment by credit/debit card will be refunded to your card, and similarly payment via PayPal will be refunded to your PayPal account.
How will my money be refunded?
As soon as we receive your return, the refund process will begin. The method of refund depends on the payment method you chose. Thus, the amount will be refunded either by canceling the charge on your credit card, or by refunding the money via Paypal, or by depositing the amount within seven (7) working days into the bank account you indicate to us provided you paid by cash on delivery.
What amount will be refunded to me?
We will refund you the amount corresponding to the value of the products and any shipping costs.
